Cloud Hotel Management System that Works for You

The wait is over, improve your revenue and operation now. Smart Booking Engine + PMS + more, everything you need to run your hotel business like a pro.

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People fall in love with technologies, our customers fall in love with us after using our products

We do what we do best, make IT easy for hoteliers

Booking Engine + Smart Assistant

Smart choice to win hotel direct booking. Reduce paid commission to OTAs & payment gateway charges.
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User-Friendly Hotel Website + CMS

Branded hotel website design that converts lookers to bookers. Update the content at your convenience.
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Property Management System (PMS)

User-friendly hotel front desk system with all the essential features to enhance your hotel operational efficiency.
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Hotel Channel Manager

Truly maximise your room inventory and revenues with smart distribution channels.
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Benefits of Softinn Hotel Management System:

Access Anytime, Anywhere
Multi-User, Multi-Property

Easily manage your hotel anytime, anywhere. Unlimited user access and manage multiple branches, no extra cost!

Lifetime Free Upgrades
99.9% Uptime

We constantly improve our system to be better, and you get to enjoy our upgrades for free! We hate downtimes. Our hotel softwares also guarantee 99.9% up-time & speed.

User Friendly Interface
Free Support & Training

All Softinn products are simple-to-use and mobile-responsive. Still, free training is provided by our friendly consultants and 24/7 access to online materials.

Trusted by over 1,000 hotels & lodges like yours

from small to medium boutique hotels, resorts, BnB to the largest hotel chains

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General FAQ

What is a cloud hotel management system?
A suite of hospitality software products that hosted on the cloud server instead of in-house server or on-premise software. These products are often web-based and are more scalable than traditional hotel systems.
What products make up hotel management system?
Hotel PMS (front desk reservation system), website design, direct booking engine, channel manager, and more.
What is a hotel PMS?
PMS or property management system, is one of the most important tool required to run a hotel business efficiently. It can be used by the front desk to perform reservation activities such as room availability management, check-in and out, security deposit record, guest profile and more.
What is a direct booking engine?
Direct booking engine or IBE (Internet booking engine) is mainly used by hotels to receive direct booking via their official hotel website, and able to collect online payment such as credit card and online banking directly and securely. A direct booking engine is usually commission-free, hence, it helps hotels to optimize their revenue by paying less commission to OTAs (online travel agents).
What is a channel manager?
Channel manager is a channel management tool used by hotels to sync their inventory availability and pricing across different booking distribution channels such as OTAs, and direct booking engine. It helps to reduce overbooking issues and time needed for hotelier to update inventory manually in different booking channels.
What is the future of Hotel management system?
The future of hotel business will be open and connected. Hoteliers should enjoy the flexibility to connect hotel system with third party tools to enhance productivity and business operations through automated workflow.
Why cloud management system matters for small hotels?
Being on cloud allows you to access your web-based system anytime, anywhere. It can save on-premise server & software license cost; and able to receive free updates over the time.
How to evaluate a reliable hotel software?
The product should have a regional service team that understand your needs or customer success team that are able to assist you timely. The cloud service should always live to serve the users, for example, Microsoft Azure cloud guarantees 99.99% uptime.