Hotel Property
Management System

Easy-to-use front desk system that facilitates day-to-day hotel operations.

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Hotel Property Management System

Easy-to-use front desk system that facilitates day-to-day hotel operations.

Start a Free Trial

Hotel Property Management System

Easy-to-use front desk system that facilitates day-to-day hotel operations.

Start a Free Trial

Specially Made For

Small Hotel Chains

We serve many local branded hotel chains that operate more than five properties.

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Boutique Hotels

Most of our customers are independent boutique hotels and resorts.

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Airbnb Management

Some found our PMS useful for their Airbnb Management business.

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Villas & Resorts

Almost 25% of the popular resorts and villas use our solutions

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The Basics that You Need

Softinn PMS will be your sidekick in the hotel operation both when you're in the office and out-of-the-office.

Guest Folio

User-friendly guest folio. Outstanding payment at-a-glance. Click to WhatsApp Guest. Click to send e-invoice and e-receipt. Support sub-folios. Transfer balance between folios.

Group Reservation

Create group reservation. Quick link to perform group check-in / out. Track advanced payment. Transfer folio charges. Generate group invoice.

Housekeeping

Housekeeper login. To-do list. Room status flag. Priority flag. Inspection. Track cleaning time by room. Track cleaning time by the housekeeper. Upload photo of lost & found.

Maintenance

Supervising the physical hotel facilities and increase the lifespan of assets. Maintenance job requests. Job-status flag. Close room for maintenance. Common area tagging. Photo attachment. Remark.

Accounts & Tax

Payment accounts with account code and reference code. Tourism Tax. SST. GST. Alcohol Tax. Heritage fee. Tax-inclusive auto calculation. Filter and export transactions in Excel.

Cashier Collections & Shifts

Shift collection summary report. Shift roster. Activity log for audit trail. Cashier audit trail. Keep track of security deposits and cash. Fraud prevention.

The Basics that You Need

Softinn PMS will be your sidekick in the hotel operation both when you're in the office and out-of-the-office.

Guest Folio

User-friendly guest folio. Outstanding payment at-a-glance. Click to WhatsApp Guest. Click to send e-invoice and e-receipt. Support sub-folios. Transfer balance between folios.

Group Reservation

Create group reservation. Quick link to perform group check-in / out. Track advanced payment. Transfer folio charges. Generate group invoice.

Housekeeping

Housekeeper login. To-do list. Room status flag. Priority flag. Inspection. Track cleaning time by room. Track cleaning time by the housekeeper. Upload photo of lost & found.

Maintenance

Supervising the physical hotel facilities and increase the lifespan of assets. Maintenance job requests. Job-status flag. Close room for maintenance. Common area tagging. Photo attachment. Remark.

Accounts & Tax

Payment accounts with account code and reference code. Tourism Tax. SST. GST. Alcohol Tax. Heritage fee. Tax-inclusive auto calculation. Filter and export transactions in Excel.

Cashier Collections & Shifts

Shift collection summary report. Shift roster. Activity log for audit trail. Cashier audit trail. Keep track of security deposits and cash. Fraud prevention.

Audit Summary

Shift Summary

Collection Summary

Revenue & Sales

Occupancy

Booking Source

The Reports

Our reports are made to assist you in making informed decisions and to identify areas of improvement.

The Reports

Our reports are made to assist you in making informed decisions and to identify areas of improvement.

Pre-Arrival Web Check-in

Do you still remember the last time you have a busload of customers queueing for group check-in?

Offer an airport like pre-arrival web check-in experience to your hotel guest. Ask tour guide to perform pre-arrival check-in. Cut down the queuing time by 65.7%.

User-friendly, Environment-Friendly & Team-Friendly

Softinn PMS is known for being user-friendly. Check out our customer reviews.

On top of that, we're also environment-friendly; the hotel uses e-receipt and e-invoice capabilities to reduce paper usage and printing.

Each employee gets their login (no additional charges), they may access and perform their work (system performance won't be affected by more users). Onboard new staffs within a day using the self-paced video guides.

Trainer-friendly

Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.

Future Proof with API

With the Open API, you get the freedom to create and innovate. Invite 3rd party apps to support your operation, distributions or guest experiences by connecting to the API.

Pre-Arrival Web Check-in

Do you still remember the last time you have a busload of customers queueing for group check-in?

Offer an airport like pre-arrival web check-in experience to your hotel guest. Ask tour guide to perform pre-arrival check-in. Cut down the queuing time by 65.7%.

User-friendly, Environment-Friendly & Team-Friendly

Softinn PMS is known for being user-friendly. Check out our customer reviews.

On top of that, we're also environment-friendly; the hotel uses e-receipt and e-invoice capabilities to reduce paper usage and printing.

Each employee gets their login (no additional charges), they may access and perform their work (system performance won't be affected by more users). Onboard new staffs within a day using the self-paced video guides.

Trainer-friendly

Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.

Future Proof with API

With the Open API, you get the freedom to create and innovate. Invite 3rd party apps to support your operation, distributions or guest experiences by connecting to the API.

Softinn Hotel PMS

Softinn PMS is designed to simplify and automate all operations for modern hoteliers and their guests.


Level up your guest experience with Softinn Hybrid Kiosk.

A genuinely convenient self check-in journey.

Learn More
Contact Us

Hear what other independent hotels said about us

Cheryn, D&F Boutique Hotel

Overall experience is good, I personally find their customer support is pretty excellent. They did more than I expected. Keep up with the good works.

Amir, Rangkaian Hotel Seri Malaysia

Simple UI and the most user-friendly system compared to other platform.

Softinn PMS works best with Channel Manager

Manage your channel manager without leaving your favourite hotel PMS. Seamless integrations with our own channel manager (Softinn Channel Manager) and 3rd party channel managers (e.g. SiteMinder, Staah, etc.)

Property Management System (PMS)

A cloud-based hotel PMS system for small hotel chains, boutique hotels and resorts.

Softinn Channel Manager

An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)

Siteminder Channel Manager

An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)

Staah Channel Manager

An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)

Reduce Operating Expenses using a Self-Service Kiosk

Imagine removing your front office and then replace it with a self-service kiosk - a machine that works 24/7, assisting guest check-ins/outs and serve the walk-in guests.

Property Management System (PMS)

A cloud-based hotel PMS system for small hotel chains, boutique hotels and resorts.

Self-service Kiosk

Kiosk that works 24/7, assisting guest check-ins/outs and serve the walk-in guests.

One-click to Collect Guest Payments from Your PMS

Collect and track the guest payments as easily as a click of a button. Seamless payment experience for your hotel guests.

Integrated Solutions

One plus one is more than two. Find out list of integrated solutions to extend our PMS

General FAQs

Be a forward-thinking hotelier, supercharge your hotel business with Softinn PMS

Do you wish to enhance your hotel operational efficiency?
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