Pricing

Yes. We offer 14 days free trial. No credit card required.

No. You only pay for the plan you subscribe to. Promise.

No. You can add as many users to the system, each with different roles and access.

You can pay monthly or yearly as per your preference.

We accept various payment options like online credit card payment, bank transfer, cheque, Stripe, Paypal, and etc.

Yes. As a reminder, we will send you an email reminder with an e-invoice no more than 7 days before each subsequent billing period.

Yes. Log in to your account and cancel your plan anytime before the next billing period. The subscription fee that has been paid is not refundable. Your account will stay active until the expiry of your subscription.

Yes. You may upgrade or downgrade within a subscription plan. For any upgrading in plan part way through the period, you will be charged a prorated amount for the current billing month, and then the amended fee from the next billing period onwards. For downgrades part way through the period, the subscription fee that has been paid will not be refundable. Upon downgrade, the new subscription fee will be applied only from the next billing period.

Onboarding Training: A dedicated system trainer is available to help you with account setup, provide in-depth training of the system, to answer any queries you may have of the system. Online Training: We provide online training for free every month, to train you on the latest features or to help you with any questions you may have of the system. You can book the training schedule here (https://page.mysoftinn.com/softinn-onboarding-training-session). Video Training: We provide updated youtube video training guides of the system on our Youtube channel available for you to watch at your convenient time.

Malaysian property, you are paying in MYR. Non-Malaysian property, you are paying in your preferred currency. Therefore, the charge amount depends on the exchange rate of your selected currency to MYR. The payment page shows the exchange rate before you confirm the transaction.

Yes! Our dedicated team will assist you to help you with your account, questions or queries. We can be reached via Chat, Email, Whatsapp message and Phone Call.