Cloud-based Hotel Management System with

All-in-one solution for the hotel business

Cloud-based Hotel Management System with

All-in-one solution for the hotel business

Make IT Easy for Hotel

We create business predictability for the hotel owners and enable hotel automation through these products
Softinn Property Management System
Property Management System (PMS)

Easy-to-use front desk system that facilitates day-to-day hotel operations

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Softinn Channel Manager
Hotel Channel Manager

Sync reservation, room rates and availability with OTAs (e.g., Agoda, Airbnb etc.)

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Softinn Booking Engine
Hotel Direct Booking Engine

Get more direct bookings. Commissions free. Local payment gateways

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Softinn Content Management
Hotel Website Content Management

User-friendly website content management system built for hotelier

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Softinn Kiosk
Hotel Kiosk

Self-servicing hotel check-in, check-out and walk-in guest reservation

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Why Softinn?

User friendly solutions provided by Softinn
User-Friendly Solutions

Check out our customer reviews; most of them said so. Don't believe it? Get a free trial. Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available. OR book your slot to join the free monthly group training offered by Softinn.

Forward-thinking solutions provided by Softinn
Forward-Thinking Solutions

We've made many first. For example, we're the first to enable API connection for the boutique hotel.
We're the first in Malaysia to be approached by Google and connected with the Google Hotel Booking Link.

Excellent support and reliable customer service
Excellent Support & Reliable

We’re hosting your account on Microsoft Azure. The cost is higher BUT we rather make less money than compromising your data and the reliability.
Are we providing an excellent support? Try us to find out.

More than 1,278 hotels in the Asia Pacific use Softinn

  • Amanjena
  • Embun Luxury Villa
  • GM Hotel
  • MUO Hotel
  • Holiday Place
  • Sandalwood Hotel
  • Ming Garden
  • Raia Hotel
  • Mudzaffar Hotel
  • Sugeh Hill Resort
  • Quayside Hotel
  • Kota Heritage
  • Tun Fatimah Riverside

Trusted by over 1,278 hotels & resorts in Asia Pacific

Softinn in 5 minutes

Introduction to Softinn PMS Introduction to Softinn PMS
Introduction to Softinn Hotel Kiosk Introduction to Hotel Kiosk

General FAQs

What is a cloud hotel management system?

A suite of hospitality software products that hosted on the cloud server instead of in-house server or on-premise software. These products are often web-based and are more scalable than traditional hotel systems.

What products make up hotel management system?

Hotel PMS (front desk reservation system), website design, direct booking engine, channel manager, and more.

What is a hotel PMS?

PMS or property management system, is one of the most important tool required to run a hotel business efficiently. It can be used by the front desk to perform reservation activities such as room availability management, check-in and out, security deposit record, guest profile and more.

What is a direct booking engine?

Direct booking engine or IBE (Internet booking engine) is mainly used by hotels to receive direct booking via their official hotel website, and able to collect online payment such as credit card and online banking directly and securely. A direct booking engine is usually commission-free, hence, it helps hotels to optimize their revenue by paying less commission to OTAs (online travel agents).

What is a channel manager?

Channel manager is a channel management tool used by hotels to sync their inventory availability and pricing across different booking distribution channels such as OTAs, and direct booking engine. It helps to reduce overbooking issues and time needed for hotelier to update inventory manually in different booking channels.

What is the future of Hotel management system?

The future of hotel business will be open and connected. Hoteliers should enjoy the flexibility to connect hotel system with third party tools to enhance productivity and business operations through automated workflow.

Why cloud management system matters for small hotels?

Being on cloud allows you to access your web-based system anytime, anywhere. It can save on-premise server & software license cost; and able to receive free updates over the time.

How to evaluate a reliable hotel software?

The product should have a regional service team that understand your needs or customer success team that are able to assist you timely. The cloud service should always live to serve the users, for example, Microsoft Azure cloud guarantees 99.99% uptime.