All-in-one solution for the hotel business
All-in-one solution for the hotel business
Easy-to-use front desk system that facilitates day-to-day hotel operations
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Sync reservation, room rates and availability with OTAs (e.g. Booking.com, Agoda, Airbnb etc.)
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Get more direct bookings. Commissions free. Local payment gateways
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User-friendly website content management system built for hotelier
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Check out our customer reviews; most of them said so. Don't believe it? Get a free trial. Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available. OR book your slot to join the free monthly group training offered by Softinn.
We've made many first. For example, we're the first to enable API connection for the boutique hotel.
We're the first in Malaysia to be approached by Google and connected with the Google Hotel Booking Link.
We’re hosting your account on Microsoft Azure. The cost is higher BUT we rather make less money than compromising your data and the reliability.
Are we providing an excellent support? Try us to find out.
Satisfied with the product. I'm a daily Softinn user (as a front office assistant).
Easy to navigate through, responsive and easy to catch up with the system.
They have provided the basic software needs for hotelier which is easy for front office officer to use, its pretty straight forward.
Constantly update & innovate new features of their software.
For hotel staff, easy to manage from the back office page and the page presented to guest to see is like very professional.
Easy to use software with affordable price.
Easy to use, cloud-based system, attentive customer service.
No more double bookings with Softinn PMS and channel manager! That's relieved. Overall experience is more targeted on hotellers.
Very good experienced. On boarding is easy and with a dedicated team to assist with on boarding and an account manager to manage our account in the event of any issue.
Its easy to use. Fully cloud based. Reasonably priced.
A suite of hospitality software products that hosted on the cloud server instead of in-house server or on-premise software. These products are often web-based and are more scalable than traditional hotel systems.
Hotel PMS (front desk reservation system), channel manager, hotel booking engine, hotel kiosk, hotel website, accounting system and more.
PMS, the property management system, is one of the essential tools required to run a hotel business efficiently. The front desk can use it to perform reservation activities such as check-in and out, manage room availability, record payments and security deposits, update the guest profile and more.
Direct booking engine or IBE (Internet booking engine) is mainly used by hotels to receive direct booking via their official hotel website, and able to collect online payment such as credit card and online banking directly and securely. A direct booking engine is usually commission-free, hence, it helps hotels to optimize their revenue by paying less commission to OTAs (online travel agents).
Channel manager is a channel management tool used by hotels to sync their inventory availability and pricing across different booking distribution channels such as OTAs, and direct booking engine. It helps to reduce overbooking issues and time needed for hotelier to update inventory manually in different booking channels.
The future of hotel business will be open and connected. Hoteliers should enjoy the flexibility to connect hotel system with third party tools to enhance productivity and business operations through automated workflow.
Being on cloud allows you to access your web-based system anytime, anywhere. It can save on-premise server & software license cost; and able to receive free updates over the time.
The product should have a regional service team that understand your needs or customer success team that are able to assist you timely. The cloud service should always live to serve the users, for example, Microsoft Azure cloud guarantees 99.99% uptime.
