Softinn Logo Softinn Logo Softinn Logo
Free Trial
Free Trial
Login

Keep Rooms Guest-Ready Without the Chaos

Softinn helps housekeeping and maintenance teams stay organized, respond faster to issues, and keep guests happy — even during peak seasons

The Challenges Housekeeping Managers Face

Running housekeeping and maintenance is tough when:

Guest check-outs and arrivals peak at the same time, creating pressure to turn rooms around quickly.

01

Last-minute issues (like broken air conditioners or plumbing) disrupt the housekeeping schedule.

02

Mascot

03

Miscommunication between front desk and housekeeping leads to delays or double work.

04

Tracking staff performance and task completion is manual and time-consuming.

05

Cleaners work off printed lists and verbal updates, so room status is often out of date the moment they leave the front desk.

Hotel Housekeeper

How Softinn Helps You Win

Real-Time Room Status Updates

Housekeepers know exactly which rooms need cleaning, and the front desk sees updates instantly — no more radio calls or confusion.

Faster Turnaround During Peak Hours

Prioritize urgent tasks like upcoming check-ins so rooms are always ready on time.

Seamless Maintenance Coordination

Report issues (e.g., broken aircon) directly in the system. Maintenance gets notified immediately without disrupting other schedules.

Track Performance Easily

Monitor task completion, identify bottlenecks, and ensure quality standards are consistently met.

Task module — outstanding tasks and priority list

Meet Task — Built for the Housekeeper on the Floor

Your cleaning team spends the day moving between rooms, not sitting at a desk. Task is a mobile-first module designed for exactly that — everything they need in one screen, in their pocket.

What Your Team Can Do with Task

Everything a cleaner needs to keep rooms moving — right in their pocket, from the moment they start their shift.

See outstanding tasks by priority

The home screen shows every outstanding task and what needs attention first — so cleaners always know which room to do next without checking in with the front desk.

Mark a room “Do Not Disturb”

When a guest asks not to be disturbed, the housekeeper flags the room as Do Not Disturb on the spot. The front desk sees it instantly and the room is handled at the right time.

Inspection checklist on hand

Housekeepers can review the inspection checklist for each room as a reference while they clean — so they know the standard they’re working to before the room is checked.

Task Housekeeping Centre on a mobile phone

Report Lost & Found from the room

Found something a guest left behind? Log a Lost & Found entry straight from the phone, right where it was found — nothing gets misplaced or forgotten later.

Claim unassigned tasks

Finished their own list? Cleaners can pick up unassigned tasks themselves, keeping rooms moving during peak turnover without waiting for someone to reassign work.

Designed for mobile, not the desk

Task is mobile-first because that’s where the work happens. Cleaners update everything from their phone while moving between rooms — no paper lists, no walking back to reception.

What Other Housekeeping Managers Say:

💬 "Softinn makes coordinating housekeeping so much smoother. Even when three aircons broke down during peak season, we resolved it quickly without affecting check-ins."

— Housekeeping Manager, Langkawi

Hotel Housekeeper
Housekeeper viewing their room to-do list on the Task mobile app

What the Housekeeper Said

💬 "Everything's on my phone now. I can see my rooms, mark Do Not Disturb, and report a found item without going back downstairs. It's much faster."

— Housekeeping Supervisor, a hotel in Sabah

Free Resources for Housekeeping Managers

Learn More

Know How Your Team Is Performing

Task gives managers a completion report with average room cleaning time — so you can spot bottlenecks, balance workloads fairly, and keep quality consistent without standing over anyone's shoulder.

Housekeeping completion report showing average room cleaning time

No audio — silent screen capture.  ·  Recorded on 27.June.2026. New features have been added since — start your free trial to explore the latest.

Want to Streamline your Housekeeping and Maintenance?

Book a Free Demo with Softinn

Book Demo Contact Us

Frequently Asked Questions

Is the Task module included in my Softinn subscription, or is it a separate add-on?

Task is an add-on module that works on top of your Softinn PMS subscription. Because it shares the same system as your front desk, everything stays connected — no separate tool to manage. Talk to us for current add-on pricing.
No installation and no special hardware. Task is a mobile-first web app that runs in any smartphone browser, so your cleaners can use their own phones (BYOD) and start working from the moment they open the link.
Yes — each staff member gets their own login with role-based access, so you can track who did what. There's no per-seat fee; staff accounts are included, so you can add your whole housekeeping team without extra cost.
Instantly. Housekeeping and the front desk work in the same Softinn system, so the moment a cleaner marks a room clean, dirty, or Do Not Disturb, the front desk sees it on their screen — no radio calls, paper lists, or walking back to reception.
Yes to both. When a housekeeper finds a problem like a broken aircon, they report it right from the room and maintenance is notified immediately — without disrupting other schedules. Managers can monitor task completion, spot bottlenecks, and keep quality standards consistent.
You can try before you buy with a free trial — no need to take our word for it. Onboarding is fast: 200+ self-paced video guides plus free monthly group training get new staff up and running within a day.